Making an outbound call from the Realwear (TeamViewer xAssist)
If you want to call to your expert instead of receiving a call, this is how!
note: An expert needs to be logged into your Frontline command Centre (e.g.. https://frontlineworker.com/mavreality/)
Say - CALL SUPPORT

For this example we are using a direct call to a specific user (to call a team or start a service call, your admin need to set these up in command centre)
Say - Call USER
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Say - USER NAME
note: online users will be in white, offline will be greyed out
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Say - START CALL

Your device screen will look like this
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Your remote expert will receive the call -

note: An expert needs to be logged into your Frontline command Centre (e.g.. https://frontlineworker.com/mavreality/)
Say - CALL SUPPORT

For this example we are using a direct call to a specific user (to call a team or start a service call, your admin need to set these up in command centre)
Say - Call USER

Say - USER NAME
note: online users will be in white, offline will be greyed out

Say - START CALL

Your device screen will look like this

Your remote expert will receive the call -

Updated on: 26/07/2023
Thank you!