Articles on: Support Documentation

MAV Support Matrix

At MAV we like to keep things as simple & cost effective as possible, here is a helpful table below.






Matrix



Replacement parts on site & noted OLA's connected to this are contingent on the appropriate vendor support being purchased & active.


Here is a skills matrix, to help you decide which level is correct for you.




Skills Matrix


Support levels can be increased, as agreed at any point during a contracted period

Support levels can be decreased at renewal of term

If you want us to take over from your existing provider, give us a nudge - hello@mavreality.com

Updated on: 19/10/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!