MAV Support Matrix
At MAV we like to keep things as simple & cost effective as possible, here is a helpful table below.
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Replacement parts on site & noted OLA's connected to this are contingent on the appropriate vendor support being purchased & active.
Here is a skills matrix, to help you decide which level is correct for you.
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Support levels can be increased, as agreed at any point during a contracted period
Support levels can be decreased at renewal of term
If you want us to take over from your existing provider, give us a nudge - hello@mavreality.com
Updated on: 19/10/2023
Thank you!