Supported Devices

Poly Lens supports the following devices:
Note: To enable the latest Poly Lens features available for the following devices, once the devices are onboarded verify they have been upgraded to the latest software version through Poly Lens.

For your convenience, we have provided links to all the devices supported by Poly Lens to assist you in the configuration and operation of these devices. See Device Documentation.

Video Devices

Poly G7500
Poly Studio X30
Poly Studio X50
Poly Studio X70

Note: PIN and QR onboarding are supported with the above Video devices.

USB Video Devices

Poly EagleEye Cube USB Camera
Poly Studio E70
Poly Studio R30
Poly Studio USB Video Bar

Note: The Poly G7500, Poly Studio X30, and Poly Studio X50 must be upgraded to Poly VideoOS software version 3.2 or higher, from the Poly Support site, before using Poly Lens for device Provisioning. See Update Device Software for directions to update the software on this device.

Voice Devices

Poly CCX 400, 500, 505, 600, 700
Poly Edge B10, B20, B30
Poly Edge E100, E220, E300, E320, E350, E400, E450, E500, E550
Poly Trio 8300
Poly Trio 8500
Poly Trio 8800
Poly Trio C60
Poly VVX 101, 150
Poly VVX 201, 250
Poly VVX 301, 311, 350
Poly VVX 401, 411, 450
Poly VVX 501
Poly VVX 601

Note: Poly Trio requires version 5.9.3 (supports basic provisioning only) or higher, Poly VVX Series requires software version 6.3 or higher, and Poly CCX Series software 6.2.11 or higher, to use Poly Lens. For access to all the latest Poly Lens features, upgrade the device software to the latest version.

The following VVX devices fully support provisioning, however Insights and Management actions (syncronization, reset, reboot over Poly Lens) are not supported.

Poly VVX 300, 310
Poly VVX 400, 410
Poly VVX 500
Poly VVX 600

Note: For VVX x00 Gen 1 devices, Poly Lens supports version 5.9.7.

Personal USB Devices

For the list of supported Personal USB Devices connected through Poly Lens Desktop, see Lens Desktop.

Personal Bluetooth Devices

For the list of supported Personal BT (Bluetooth) Devices connected through Poly Lens Mobile, see Lens Mobile.

Works with Chromebook Devices, and Compatible with Chrome

For the list of supported Devices connected through Poly Lens Web App, see Lens Web App.

Updated on: 01/06/2023