Articles on: Troubleshooting

Poly Trio C60 USB upgrade

Use a USB flash drive to upgrade the software on your .

Changes you make using a USB flash drive override the settings you configure using a centralized provisioning server (if applicable).

Procedure



Do one of the following:
Format a blank USB 2.0 USB flash drive using FAT32.
Delete all files from a previously formatted USB flash drive.

Download the UC software from the Poly Online Support Center.
Copy the configuration files you want to use to the root of the USB flash drive.

You must copy the minimum required configuration files to the drive:
Primary configuration file: 000000000000.cfg.
Poly Trio C60: 3111-86240-001.sip.ld

Insert the USB flash drive into the USB port.

When prompted Enter the administrator password.

The system detects the flash drive and starts the update within 30 seconds. The mute keys indicator lights begin to flash, indicating that the update has started.

The system reboots several times during the update. The update is complete when the indicator lights stop flashing and the Home screen displays.

Updated on: 22/09/2023

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