Poly X30/X50 general dependencies

Every device you use need as follows:-

X30 & X50 - 1 Power and 1 Network to screen

TC8 - Each TC8 needs 1, PoE ethernet port

C60 - Each C60 needs 1, PoE ethernet port


All LAN ports need to be on the same VLAN



What time is it Mr Wolf? Did you know you can have varying issues if the clock on your system is wrong? Check port 123 is open so your device can sync with global time servers.

Poly mode

When using Poly mode, there are some device specific requirements need to ensure the device can receive upgrades, see a time server, and access Poly Lens and other cloud services. All of the up to date port requirements are here:-

https://documents.polycom.com/bundle/polypartnermode-ag-3-1-1/page/r3995157.html

Zoom mode

All of your Zoom requirements:- (https://help.mavreality.com/en/article/poly-partner-mode-zoom-qlfnmy/)

Please note that Zoom rooms mode only supports one Zoom room controller. So if you are using C60's in the room, we advise keeping the TC8 as the controller.

Microsoft Teams mode

All of your Teams network requirements:- (https://help.mavreality.com/en/article/poly-x30x50-general-dependencies-10eqok5/)

In addition to the MS requirements you may also need to do some additional Powershell work on the mailboxes to allow for external invites (not in the exchange admin portal).

The following two command are important:-

Set-CalendarProcessing -Identity <insertmailboxID> -DeleteComments $false -DeleteSubject $false

Set-CalendarProcessing -Identity yourResourceMailbox@yourdomain.com -ProcessExternalMeetingMessages $true

here is a string that should help


Set-CalendarProcessing -Identity <insertresourcename> -deletecomments $false -deletesubject $false -ProcessExternalMeetingMessages $true

A full command list for mailbox processing is here:- https://docs.microsoft.com/en-us/powershell/module/exchange/set-calendarprocessing?view=exchange-ps


###Managing Intune

NOTE MTR's are handled differently to standard workstations/devices (especially Android)

https://learn.microsoft.com/en-us/microsoftteams/rooms/conditional-access-and-compliance-for-devices

Enrolment for Android based Teams rooms

https://learn.microsoft.com/en-us/microsoftteams/devices/phones-displays-deploy#configure-intune-to-enroll-teams-android-based-devices

Also you can use Microsoft Teams Rooms Pro Management Portal

https://learn.microsoft.com/en-us/microsoftteams/rooms/rooms-pro-management

Updated on: 15/08/2023