Articles on: Troubleshooting

Poly X70 not booting

If your Poly X70 seems to have no power and is not booting, follow these instructions

The Reset button is located underneath the device (pin hole)

Remove Power
Plug in network cable (on a switch that provides DHCP)
Press and hold the reset button for 30 seconds
keep reset button pressed while attaching power
count to 30
leave the unit alone for 30 mins

The unit will boot & factory reset

Once this is complete perform 1st time setup

You may need to follow the TC8/TC10 touch panel reset process also.

Updated on: 07/09/2023

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