User Manuals

• In Call voice commands (TeamViewer xAssist)

  However you may want to make certain voice commands yourself, so here they are :) To make communication as easy and effective as possible, Frontline Workplace offers a variety of functions that are available during calls. You can either activate or deactivate them via the user interface or you can use the voice commandsFew readers

• FrontLine Command Center (Dashboard)

  Frontline Dashboard Dashboard A dashboard is typically the index page for a website and it is the first thing that a user sees after they log in. Here it consists of side panels, a navigation menu, shortcuts to solutions, and tiles displaying ongoing calls and service requests. By clicking on New Workflow icon, the user can instantly start working on a workflow in the Frontline CFew readers

• Getting your device ready to make a call (TeamViewer xAssist)

  This Document should take you through getting your RealWear Navigator switched on & in to a call. First - Attach the battery Second turn it on Once the device has booted you will hear the RealWear boot sound, once the device is ready for action you will then hear the chimes to say it is ready, and the screen will look like this - Home Screen (https://storage.crisp.chat/users/helpdesk/website/73724c123f7d3c00/Few readers

• Making an outbound call from the Realwear (TeamViewer xAssist)

  If you want to call to your expert instead of receiving a call, this is how! Say - CALL SUPPORT Call support Say - Call USERFew readers

Installation

• xAssist - Firewall & Security Configuration - Clients

  Firewall Configuration for xAssist Clients For the rules mentioned your NAT should allow the Clients (Smart Glasses and Experts via Web-UI) to have outgoing traffic with returning traffic in response, having your NAT configured to do endpoint-independent mapping, and preferably address-dependent filtering or endpoint-independent filtering. If not all rules mentioned in the below sections can get implemented (e.g. due to IT policies), then WebRTC will automatically choose the best possible optFew readers

• xAssist General Information

  UDP is preferred over TCP UDP is preferred over TCP because it will lower the latency of the package transmission that is caused by the differences between both protocols. Proxies and Package Inspection No browser supports UDP using Proxies which means that the data needs to bypass the proxy if you want to use UDP. Package Inspection comes with the cost of a higher Latency. Often the Latency is so high, while using package inspection, that it prevents video calls from being established.Few readers

• xAssist Requirements

  WebRTC and Selective Forwarding Unit xAssist can be configured to use WebRTC as a communication protocol to enable real-time communication over peer-to-peer connections. WebRTC is a rather complex domain and uses Real-time Transport Protocol to transfer audio and video. Please make sure that your network infrastructure does not block WebRTC communication and allows outgoing traffic with returning traffic in response. For the best user experience, we recommend using the latest Google ChromeFew readers

• What is TeamViewer Frontline?

  What is TeamViewer Frontline? TeamViewer Frontline sets out to revolutionise the daily work of the deskless workforce in the same way Microsoft Office has done for office workers. As the world’s first and fully integrated productivity solutions suite for the frontline worker, Frontline creates a truly connected workforce that is more productive and satisfied. 👉 Frontline is TeamViewers fully integrated Solution Platform for a truly connected workforce. youtube TeamViewer Frontline (Q3IqFew readers